Applied Sciences homework task-Service Learning with ARC and the Aftermath of Hurricane Florence


By: Yvonne Lang

The American Red has been dedicated to serving those affected by hurricanes, floods, earthquakes, starvation and other types of emergencies for over 150 years. Their mission is to alleviate suffering through their volunteer service and generosity of donors. They solicit funds from well-wishers and donors to address the needs of those who are in need. With the help of each volunteer, they reach out to those and provide them with blankets, food, and shelter. The organization also provide health and safety programs that greatly impact communities across the United States. These courses include, HIV/AIDS education, and lifeguard training that will allow people to be equipped with necessary tools to become lifesavers (Veegaete, et., Al., 2016).


Our American red cross

(Serving in time of need)

ARC is a Humanitarian organization that aids in disaster relief, education on disaster preparedness and providing emergency assistance.

Established in 1881 by Clara Barton, the American Red Cross fundamental principal started as a narrow law of war concept in traveling from different disaster sites to provide relief (Remes, Jacob A. C. 2013). Today it has expanded internationally and consists of many volunteers and local chapters. It is the mission of the American Red Cross to provide education about health and safety, by attending first aid classes, collecting blood and conducting research on blood and tissues, different volunteer nursing services; and multidisciplinary mental service, to assist victims in different capacities during disasters (Medina, C. (2010).


Disaster Operations Center, Washington DC

American Red Cross headquarters is located in Washington, DC. There are many volunteers, staff, and blood service regions throughout the country. These organizations are funded through the government and by donors, to reassure the activities can be effective. ARC has four primary functions. The most important is collecting and storing blood from almost half of the over four million donors in America. Other functions include disaster relief, giving aid to victims of war and soldiers, educating communities and lastly outreach ( Grabianowski, n.d). Which is a part of service learning that results in positive change.


Why I chose the American red cross

I chose the American Red Cross as my Service Learning Organization. I suggest students work and become interested with is the American Red Cross because its an international humanitarian organization that helps people all around the world. In times of disasters ARC will make every effort to prevent and alleviate human suffering when it comes to emergencies, by mobilizing the power of volunteers and generosity of their donors (Howatt, G., & Finley, S. (2017) These are picture from my house and my neighbors’ home across the street. When Hurricane Florence visited our neighborhood we were left without electricity due to fallen trees and much of the areas were flooded. Many homes were damaged and some people within the community even had to evacuate because the water level reached the inside of their homes. The American Red Cross was already in our city waiting to assist only minutes down the road from where I lived.


American red Cross is Driven by seven Fundamental principles





Voluntary service



As a Service Learning student you learn Red Cross seven Fundamental Principles and what they stand for:

Humanity – The International Red Cross born of desire to bring assistance without discrimination, to the wounded soldiers on the battlefield, endeavors, both international and national capacity to prevent and alleviate suffering wherever it may be.

Impartiality it makes no discrimination when it comes race, religious beliefs, class or political opinions.

Neutrality – enjoy the confidence of all by never taking sides or engaging controversies politically, racially, religiously, or ideologically nature.

Independence – the National Societies and auxiliaries within the humanitarian service of their government and subject must abide by the laws of their countries.

Voluntary service – voluntary only and will not operate for profit or gain.

Unity – There can only be one Red Cross within that country, and it must always be open to carry out the work in its territory.

Universality – The International Red Cross along with all societies have the same status and share the same responsibilities and duties to helping each other, worldwide.(O’Callaghan, S., & Leach, L. (2014)


Partnership Matters

Meals and Wheels



Coca Cola

Service Learning students have the opportunity to see the importance of Partnership and their roles with the American Red Cross. The volunteers that work with Red Cross help with providing food, shelter, and comfort to affected families. They help to rebuild communities. When it comes to Service Learning there is a amalgam between volunteering and studying, and studying and volunteering.. Both have a tendency to strengthen one another. Therefore, Service Learning benefits both the student and organization. Participants who encounter problems are therefore able to share what they have learned. In volunteering, you don’t need skills, but service learning requires you invest time in studying (Harrington, 2016)).

Red Cross form Community Partnerships with other organizations in delivering service to people. Their partners include Meals and Wheels organization, who support more than 5000 community-based organizations. They deliver good meals. The National Association for Advancement of Colored People (NAACP) whom they have been partners with since 1981, help in providing awareness about the functions of organizations. United Nations World Food Program (WFP), Food and Agriculture Organization of the United Nations (FAO) and Partner National Societies (PNS). Coca-Cola is also long time partner of ARC. They contribute to funding, drinks and marketing assets and expertise (Moye, 2017). All these organizations come together at some point in time or doing disasters to connect with families who are in need.


Cultural Challenges

Time and Space Issues

Religious Beliefs

Nonverbal Signals

Through their program Service Learning students identify some of International Organizations and Cultural Challenges Red Cross face. The Canadian Red Cross is a member of the International Red Cross Crescent Movement, it includes the International Federation of Red Cross and Red Cross Societies, the International Committee of the Red Cross and 188 national Red Cross and Crescent Societies all have the same mission; to improve the lives of vulnerable people by utilizing the power of humanity. These organization all come together to meet the innovative and ever-growing demands within the communities.

Every four hours Red Cross responds to disasters of flood, house fires, forest fires, etc. Each year volunteers dedicate more than ten of thousands of hours serving people recovering from healthcare issues or natural disasters, Canada Newswire. (2013, December 10).

Red Cross recognizes there are cultural challenges within the humanitarian sector in trying to reach some of the most vulnerable communities when it comes to families around the world. ARC assist in the first relief development-gap. Once the people have been given relief, there is no transition to the development phase. There are no limitations on who Red Cross will help, the biggest dilemma is reaching them. Relief supporters such as Red Cross will leave before other development agencies come in without any transition (Hamilton, 2005). People who are in Out of reach communities, meaning out of the region, insecurity, war and violence against humanitarian personnel. Those out of sight communities; living in low poverty or remote areas and People who are left out the loop; particularly the elderly and with disabilities cannot receive help (Red Cross, 2018).

Therefore to address some challenges Red Cross believes in having a diverse staff that will accommodate different cultures. They train students who enter into their service learning programs and volunteers who are already in the organization in developing good working relationships. Some engage in language barriers as interpreters and relate to those with religious background and beliefs (West-Olatunji, 2015).


Red Cross Cares About You



As a service learning student there may be roadblocks, however liabilities can only occur if a the universities fails at protecting their students. Students should always be warned of any impending dangers if they are ever placed in an unsafe environment. To safeguard students, they should be aware of all potential liabilities areas. They should also be informed of learning goals, learning requirements and outcomes ( Goldstein, 1990). Thus far ARC has no liability issues. Although, there are many they can face, including getting into altercations with other staff. They also run the risk of getting injured or sick when assisting in areas such as Hurricane Florence or other disasters. Regardless of the issues that arise, communication is the key to getting them solved.


ARC Will Always Care

As students we have been taught through service learning, how to offer service within communities and support the work of Red Cross by giving them our time and through volunteering. The American Red Cross is one of the best charitable organization that offers disaster relief during emergency and educate people about how to prepare. Recently, Red Cross was there to assist my state from the effects of Hurricane Florence. This organization came into existence without any discrimination on how to deal with preparing for the upcoming disasters (Jacquet, et al., 2014). To support the victims of Hurricane Florence and help promote change in the society as the move forward Red Cross helps in the aftermath.


Turning Compassion into Action

This Photo by Unknown Author is licensed under CC BY-SA

Provide care to all affected by distributing food

Offer shelter and inspire them to move forward

Donate blood

As a student we share the vision with the American Red Cross of turning compassion into action for the victims of Florence. In doing so, we aspired and supported those communities recently hit by Florence, through way of shelter, administering food, donating blood and encouraging them to move on with life. For the organization to achieve their future vision, they had to mobilize funds from donors through the power of help from volunteers. They also created the Red Cross initiative through community integrated engagement models to improve their work and coverage (Barrios, 2018)

The American Red Cross sometimes face challenges because of increased occurrences of disaster. Only a few weeks after Hurricane Florence ripped through North and South Carolina, Hurricane Michael came along and caused more damaged to what was already there. The number of people needing quickly escalated. The need to collect more money became a bit challenging and difficult to support everyone that was effected.

Regardless of circumstances Red Cross continues to persevere by improving their organization. For instance, they started giving volunteers financial benefits to motivate them in helping in areas of disasters that had extreme damages from hurricanes. Students and staff are better equipped for working with people from different backgrounds that stereotypes. Students learn how to problem-solve which enhance and support the achievements of goals of the ARC. The organization continues to work hard at developing partnerships, maintaining financial stability and finding ways to increase revenue. (American Red Cross, 2012)



Hurricane Florence

On September 10, 2018 North Carolina, our state was declared a state of emergency. Threated by what was first expected to be category 4 hurricane, downsized to a Category 1. Gov. Roy Cooper warned everyone to keep a close eye on Hurricane Florence and take necessary steps from what was being called one of the worst hurricanes to hit North Carolina in 30 years. This vicious hurricane was set in target to impact us later in the week, but Gov. Roy wanted to be prepared for the unexpected. As residents of Fayetteville many of us became frantic, anticipating the experience of inland flooding and damaging winds, some decided to evacuate while others stayed. Wind gust were 25-35 mph expecting to be 50, but the had the potential to 110 miles or greater.


Residents flee for shelter cover from Florence

Hurricane shelters

The following shelters are open in Cumberland County for Hurricane Florence:

• Kiwanis Recreation Center, 352 Devers Street, Fayetteville • Mac Williams Middle School, 4644 Clinton Road, Fayetteville • Pine Forest High School, 525 Andrews Road, Fayetteville • Seventy-First High School, 6764 Raeford Road, Fayetteville • Smith Recreation Center, 1520 Slater Ave., Fayetteville • South View High School, 4184 Elk Road, Hope Mills • W. T. Brown Elementary School, 2522 Andrews Church Road, Spring Lake

Pet shelters • Pets are allowed at two shelters: The one at Pine Forest High School and the one at South View High School. • Bring pet food, medication, crates, collars, leashes and rabies vaccination records (if you have them). Pet owners must provide the daily care for their animals.

Transportation • Call 910-678-7657 to arrange transportation or obtain further information about the shelters.

As part of the State’s Emergency Team the American Red Cross and along with Baptists on a Mission began making preparation to make sure they would have supplies and planned shelters (Bennett, 2018). Cumberland County opened seven shelter and two pet shelter. They also offered transportation for those who needed it.

Many families, elderly and disabled residents were taken to shelters ran by the American Red Cross. While ARC shelters those who will be impacted by Hurricane Florence their continuous efforts to raise money began to immediately assist for food, water, medicine and the recovery of projects to those residents needing to rebuild their communities.


American Red Cross at Work

Your emergency kit should contain supplies for about three days.

Stay informed about weather updates and emergency instructions.

Before the storm hits, find a place to store outside items

Download the free Red Cross Emergency App

Prepare for power outages

Know how you’ll communicate with family members

Don’t forget your pets

If told to evacuate, do so immediately.

(Red Cross, 2018)

In an effort to aide the victims of Hurricane Florence the American Red Cross sent 80 emergency response vehicles and along with more than 120 trailers of equipment and relief supplies. More than 1,500 disaster workers were grounded to different areas to assist and more volunteers are being mobilized. These necessities were deployed to North Carolina before Florence even touch down. Responders of the teams were activated and ready to attend to the health needs in many of the affected communities. Hurricane Florence Response was sent out across multiple states of how to be on guard and steps to take keep families safe.


Florence is Here!!!

Hurricane Florence made landfall as a Category 1 storm near Wrightsville Beach, North Carolina at 7:15 a, on September 14. Moving at 6mph with sustained winds of 90 mph Florence was expected to linger around throughout the weekend. Although the storm was going to weaken as it moved closer inland, life threatening surges and hurricane force winds would still cause catastrophic damages. More than 300,000 people would be without power and over 12,000 in shelters (Christiaan Post, 2018)


Hurricane Florence claimed the lives of at least seven people. A 41 year old woman and her seven-month-old -son died in Wilmington when a tree fell on the house. A 78 year old man in Lenoir was electrocuted; A 77 year old an in Lenoir County fell and died of cardiac problem while he was outside checking on dogs.. A 81 year-year-old man in Wayne County fell and struck his head while packing to evacuate, then a husband and wife died in a house fire in Cumberland County (Washington Post, 2108)


Road closures

Fayetteville alone had over 76 road closures. The NCDOT stated that roads and bridges were damaged, and reminded motorists to obey signs that tells you not to go around barricades. Interstate 95 was closed in parts over a 60 miles stretch. Flooding led to a lot of closures and people were advised not to drive unless necessary.


Community Clean up Begins

Damages were found throughout neighborhoods and communities. Some areas were reported still having more than 4ft of water from the catastrophic flooding. American Red Cross has issued safety precaution steps for those living in affected areas and strongly suggest that you follow the advice of local authorities before returning to your home (Red Cross, 2018).


Second Harvest Food Bank of Metrolina:

shipped 50,000 pounds of food and water before the storm and have another 50,000-pound shipment ready to go as soon as they get the word that trucks can get through to the coast

Operation North State

Several Simon-owned malls around Charlotte are setting up drop-off locations for donated goods, including water, canned food, pet foods, blankets, towels, clothing, cleaning supplies, paper products, disposable diapers and toiletries.

American Red Cross

To give blood: Make an appointment by using the Red Cross Blood Donor App, visiting or calling 1-800-733-2767.

To donate money: Visit, call 1-800-733-2767 or text the word FLORENCE to 90999 to make a $10 donation.

North Carolina Disaster Relief Fund: It is accepting online donations on its website or mailed to North Carolina Disaster Relief Fund, 20312 Mail Service Center, Raleigh, NC 27699.

It is accepting online donations on its website or mailed to North Carolina Disaster Relief Fund, 20312 Mail Service Center, Raleigh, NC 27699.

The Salvation Army The Salvation Army sent feeding crews and volunteers to the Carolinas ahead of Hurricane Florence, with each unit able to serve up to 1,500 meals a day

There were many organizations that participated in the recover after Hurricane Florence including the National Guard. FEMA is another disaster partner that provides immediate assistance. They provide medical assistance, emergency shelter, and they offer support for individuals with disabilities and other functional needs.

Many Faith-Based groups delivered support materials but were able to address human needs-physically, emotionally, and spiritually during the time of crisis. Although the aftermath of Hurricane Florence is bleak these organizations offer a ray of hope to those victims who have lost so much.


When Volunteers were asked why they do it…

Because we can

We have time

we enjoy it

Its Rewarding



American Red Cross. (2018). Florence: Red Cross Helps as Devastation Continues. Retrieved From

American Red Cross. (2012). The American Red Cross: Transforming for the future. Retrieved from

American Red Cross. (n.d). Community Partners. Retrieved From

Barrios, J. (2018). One Red Cross: Our Vision for the Future…and the Future is now! Retrieved From

Canada Newswire. (2013, December 10). Media Statement – Setting the record straight: Red Cross Care Partners. Canada Newswire. Retrieved from

Goldstein, M. (1990). Legal issues in combining service and learning. Retrieved From


References Cont’d

Grabianowski, E. (n.d). How the American Red Cross Works. Retrieved From

Hamilton, S. (2005). Volunteers in Disaster Response. Retrieved from

Harrington, D. (2016). What’s the Difference Between Service Learning and Volunteering? Retrieved From

Howatt, G., & Finley, S. (2017). Do You Want to Volunteer to Help in a Disaster? American Red Cross Disaster Health Service. ASBN Update, 21(5), 10–11. Retrieved from

Jacquet, G. et al. (2014). Availability and diversity of training programs for responders to international disasters and complex humanitarian emergencies. Retrieved from

Medina, C. (2010). The Red Cross: Always There in a Time of Need. Texas Public Health Journal, 62(2), 41–42. Retrieved from


References Cont’d Moye, J. (2017). A Century of Serving Those in Need: Coca-Cola, American Red Cross Toast 100 Years of Partnership. Retrieved From–coca-cola-and-the-american-r0 O’Callaghan, S., & Leach, L. (2014). The relevance of the Fundamental Principles to operations: learning from Lebanon. International Review of the Red Cross, 95(890), 287–307. Remes, J. A. C. (2013). The American Red Cross from Clara Barton to the New Deal. Journal of American History, 100(3), 850–851. Retrieved from Veegaete, A. et al. (2016). Guidelines of the International Federation of Red Cross and Red Crescent Societies: an overview and quality appraisal using AGREE II. Retrieved from Washington Post. (2018). Death toll rises to at least 11, officials say, as some areas grapple with intense flooding due to Carolinas storm. Retrieved from



Approximately 250 words